EFI is a leading technology company focused on helping utilities implement energy efficiency programs and lower the future demands for power on the grid. EFI would like to toast the success of the Mass Save Online Marketplace, which embodies 8 different utilities' program goals under one unified user experience. We are celebrating the announcement of 4 new awards from Communicator and Hermes Creative Awards for the incredible work completed in 2018:
Mass Save is a collaborative of Massachusetts' natural gas and electric utilities and energy efficiency service providers, including Berkshire Gas, Blackstone Gas Company, Cape Light Compact, Columbia Gas of Massachusetts, Eversource, Liberty Utilities, National Grid, and Unitil. Congratulations to all for such a successful year. Check out the benefits of having a fully customizable utility marketplace here.
Why User Experience?
The Mass Save Online Marketplace won this award through Communicator Awards for exceptional progress of the customer satisfaction interface.
Why Visual Appeal & Website Redesign?
Out with the old, in with the new. EFI provided the judges with a "before and after" view of the Mass Save Online Store. Although EFI's original marketplace functioned well and incorporated relevant appeal of today's digital heavy audience, the online store needed to reflect the utility's program, evolve branding and user experience. EFI took on the challenge to improve the marketplace and exceeded expectations. According to the Communicator's committee and Hermes Creative, EFI succeeded in this mission and have awarded us all for the hard and innovative work.
Why Environmental Awareness?
Last, but certainly not least, EFI was awarded for environmental awareness through Communicator Awards which fits seamlessly with the mission of the organization. Since 1982, EFI has been helping people and organizations purchase quality conservation products at affordable prices. In 2018 alone, EFI empowered customers to save 600 million kWh and reduced carbon emissions by 307 million pounds. During environmental awareness days such as Earth Day and Energy Efficiency Day, EFI takes action to make high-quality conservation products more affordable by partnering with vendors like Nest, ecobee and Philips to pitch in an extra discount. The average customer might pay $249 for a smart thermostat, but a Mass Save customer saves more than 60%!
EFI's Success Is Everyone's Success
EFI's success is driven by the mission of the organization. Every accomplishment that is or is not acknowledged is for a cause. EFI is highly appreciative of the recognition but will continue to reach new heights with or without awards. 2019 has just begun and it's already proven itself to be a better year than the last. Thank you to all the utility sponsors for partnering with EFI and empowering millions of customers to make a difference inside and outside the home.
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We are very excited to be able to combine the convenience of online shopping with the importance of energy and water efficiency. Customers can have a personalized shopping experience and know they are purchasing high-end products that will help them save energy and water.Steve Z. General Manager
We had just moved to our new home and really needed to shore up the heating system, figure out how we could afford new windows (they were original), and find out why our heat never stayed in the house. We worked with MassSave and EFI to assess our home, qualify for, and fulfill a heat loan. We were up and running with a new heating system, with a zero interest heat loan in about a week! This couldn't have been easier, and, to be honest, more needed. Thank you EFI and MassSave!Ryan D, Mass Save Marketplace Customer
We’re excited to partner with EFI! Using our existing programs, customers have saved millions of dollars in energy costs over the years. The PPL Marketplace certainly will add to those savings.Mary Ann M. Manager of PPL’s residential EE programs
We worked with EFI to create a product marketplace to offer our customer base an easy to use shopping portal. Our goal this year was to move 500K bulbs across all of our jurisdictions, and the EFI's marketplace and marketing expertise ensured that that number was hit by Q3. These guys know what they are doing, its just that simple.Ron S. Manager – Planning and Evaluation
I am always very happy with your service. I am proud that you want to help us save energy - I bought a ton of light bulbs. Thank you for being one of the few services I use that I can feel good about!Tracey Kitchens - Marketplace Customer
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