Boston MA, EFI, a leader in solutions and technologies that empower the utility customer launched their customer engagement platform of the future, The Marketplace Hub at the ESource Forum 2022. Pairing the power of EFI’s energy efficiency product marketplace, instant savings with utility programs like Demand Response (DER), Rate Plan Enrollment, Electrification, and behavioral integrations, utilities can now seamlessly integrate their additional solutions with their EFI utility marketplace.
Gone are the days of siloed marketing and engagement campaigns driving customers to disparate pages to learn about rebates and purchase products, another page to enroll in demand response (DER), and another to learn about solar, EVs or find a Heat Pump contractor. Combining the power of best-in-class partnerships and integrations, EFI’s Marketplace Hub empowers the utility customer to engage, learn and act. All while increasing their savings and decreasing their carbon footprint when it is needed most.
“It is a very exciting and necessary time to be in the energy-efficient and decarbonization space. Our passion and mission at EFI are to ensure everyone has access to the products and tools needed to save energy and reduce their carbon footprint. The Marketplace Hub creates an incredibly powerful tool for utilities to educate and empower their entire customer base said Jonathan Coons, EFI’s Director of Marketing “We are incredibly proud to launch the Marketplace Hub which now opens up the seamless delivery of multiple programs, services, and actionable tools for utilities and their customers on one easy to navigate platform.”
We are very excited to be able to combine the convenience of online shopping with the importance of energy and water efficiency. Customers can have a personalized shopping experience and know they are purchasing high-end products that will help them save energy and water.Steve Z. General Manager
We had just moved to our new home and really needed to shore up the heating system, figure out how we could afford new windows (they were original), and find out why our heat never stayed in the house. We worked with MassSave and EFI to assess our home, qualify for, and fulfill a heat loan. We were up and running with a new heating system, with a zero interest heat loan in about a week! This couldn't have been easier, and, to be honest, more needed. Thank you EFI and MassSave!Ryan D, Mass Save Marketplace Customer
We’re excited to partner with EFI! Using our existing programs, customers have saved millions of dollars in energy costs over the years. The PPL Marketplace certainly will add to those savings.Mary Ann M. Manager of PPL’s residential EE programs
We worked with EFI to create a product marketplace to offer our customer base an easy to use shopping portal. Our goal this year was to move 500K bulbs across all of our jurisdictions, and the EFI's marketplace and marketing expertise ensured that that number was hit by Q3. These guys know what they are doing, its just that simple.Ron S. Manager – Planning and Evaluation
I am always very happy with your service. I am proud that you want to help us save energy - I bought a ton of light bulbs. Thank you for being one of the few services I use that I can feel good about!Tracey Kitchens - Marketplace Customer
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