Privacy Policy

Overview

Energy Federation, Inc. and its affiliates (collectively, “EFI,” “we” or “us”) are serious about protecting your privacy. We understand your concerns with regard to how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice (this “Privacy Policy”) describes what information we collect about you, how we collect it, how we use it, with whom we may share it, and what choices you have regarding it. This Privacy Policy is incorporated into and is a part of the EFI Terms and Conditions of Use of the EFI website (www.efi.org, as well as any other website hosted by EFI for the purpose of providing good or services to customers or clients – the “Site”). We encourage you to become familiar with the terms and conditions of both this Privacy Policy. By accessing and using the Site, you agree that you have read and understand this Privacy Policy, and you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Privacy Policy.

What Information Do We Collect?
We may collect certain identifying information from or about you in connection with your use
of or submissions to the Site (collectively, the “Collected Information”). For example, if you
request information from us through the Site, you may submit your name and contact
information, such as your email address, mailing address, or telephone number, to us. If you
prepare or submit an application for a rebate or incentive from a Partner Company through the
Site, you may also provide information like your utility account number or certain information
regarding particular products or services you have purchased. If you inquire about or apply for a
job with us through the Site, you may provide us with information on your, educational
background, employment history, or overall compensation.

In addition, we may retain the content of, and metadata regarding, any correspondence you
may have with us or our representatives, regardless of the mode of communication by which
such correspondence was made. This information helps us to improve the Site and the online
media, content, materials, opportunities, and services that we feature or describe on the Site,
and to more effectively and efficiently respond to both current and future inquiries.

As with many other websites, the web servers used to operate the Site may collect certain data
pertaining to you and the equipment and communications method that you use to access the
Internet and the Site. For security reasons and to confirm the integrity of our data, EFI may
combine components of this data with other sources of information which may identify you.
Unless otherwise described in this Privacy Policy or our EFI Terms and Conditions of Use, such
identifying information will be used solely for our internal business purposes. In addition, the
information we collect may reveal such things as the Internet protocol (“IP”) address assigned
to your computer, specific pages that you accessed on the Site or immediately prior to visiting
the Site, and the length of time you spent at the Site. The purposes for which this information is
collected and used include facilitating Site operation and system administration, generating
aggregate, non‐identifiable statistical information, monitoring and analyzing Site traffic and
usage patterns, and improving the content and content delivery with regard to the Site and the
online media, content, materials, opportunities and services that we describe or make available
on the Site.

Although, like many other websites, our Site may at any time, in our discretion, use “cookies” to
help us recognize visitors when they return to the Site or as they move among the different
portions of the Site, we do not currently use cookies, or other tracking mechanisms, to collect
personal or individually identifiable information.

While some aspects of the Site may provide information that is intended for children, we do not
knowingly or intentionally collect personal or identifying information from children. We
strongly recommend that children get their parent's or guardian's consent before giving out any
personal information. If you are under 18, you are not permitted to use our Site.

How Do We Use The Information That We Collect?
In addition to the uses mentioned or described above, or otherwise described in our EFI Terms
and Conditions of Use, we use the information that you submit to us to accomplish the purpose
for which it was submitted. For example, if you use the Site to prepare or submit an Application
for a rebate or incentive from a Partner Company, we will use that information to process your
Application, verify the information you provided, and if applicable, issue a rebate or incentive
payment to you. We may also use the information that we collect from or about you to analyze
and improve the content, features, materials and opportunities that we make available on the
Site, to notify you of changes made to the Site or new opportunities made available on or
through the Site, to evaluate your needs and customize the Site content delivered to you
according to those needs, to send you promotional materials that you request from us, and for
other legitimate and lawful business purposes. If you contact us for support or assistance, we
may use information that you provide or that we collect about you or your system for purposes
such as verifying whether your system meets the minimum requirements needed to use the
Site and our various services.

With Whom Do We Share Information That We Collect?
In addition to the uses mentioned or described above, or otherwise described in our EFI Terms
and Conditions of Use, in the course of conducting our business, we may, as appropriate,
transfer Collected Information, whether solicited or unsolicited, to our offices throughout the
world, catalog and add such Collected Information to our databases, and transmit such
Collected Information to our affiliates and contractors and, to the extent necessary to
accomplish the purpose for which information was submitted, to other third parties (e.g., to the
applicable Partner Company that is offering the rebate or incentive for which you have
prepared or submitted an Application).

We may from time‐to‐time utilize a number of trusted business and marketing partners in
delivering the online media, content, materials, and opportunities available on or through the
Site to you. To the extent necessary for purposes of communicating with you or fulfilling your
requests for our products or services, or your subscriptions to such media, content, and
materials, we may share information about you with these business partners. We may also
produce reports on Site traffic or usage patterns and share these reports with our business
partners and others, but the information contained in these reports is anonymous and does not
allow identification of any specific individual. Please rest assured that, other than as expressly
provided in this Privacy Policy, any Collected Information that we obtain about you will be
reported outside our organization only in aggregated formats and will not be distributed in a
manner that will identify or be attributable to any particular or specific individual or company.
We may disclose information about you if we become subject to a subpoena or court order, or
if we are otherwise legally required to disclose information. We may also use and disclose
information about you to establish or exercise our legal rights, to enforce the EFI Terms and
Conditions of Use, to assert and defend against legal claims, or if we believe such disclosure is
necessary to investigate, prevent, or take other action regarding actual or suspected illegal or
fraudulent activities or potential threats to the physical safety or well‐being of any person.
As EFI continues to grow and develop, it is possible that its corporate structure might change or
that it might merge or otherwise combine with, or that it or portions of its business might be
acquired by, another company. In any such transactions, customer information generally is, will
most probably be, and should be expected to be, one of the transferred business assets.

What Choices Do You Have?
When corresponding with EFI or our representatives, or when making a request for information
or otherwise interacting with EFI or others through the Site, you choose what information to
supply, what questions to pose and comments to make, whether you wish to receive further
information, and by what method of communication such information should be delivered.
Please take care to share only such information as is needed or that you believe is appropriate.

How Do We Protect Information Collected About You?
EFI takes commercially reasonable measures to secure and protect information transmitted via
or stored on the Site and transmitted to and from the Site. Nevertheless, no security system is
impenetrable. We cannot and do not guarantee that information that users of the Site may
happen to transmit or otherwise supply, or that any communications or any electronic
commerce conducted on or through the Site, is or will be totally secure. You agree to
immediately notify us of any breach of Site security, this Privacy Policy or the EFI Terms and
Conditions of Use of which you become aware.

Linked Sites
For your convenience, some hyperlinks may be posted on the Site that link to other websites
not under our control. We are not responsible for, and this Privacy Policy does not apply to, the
privacy practices of those sites or of any companies (including Partner Companies) that we do
not own or control. We encourage you to seek out and read the privacy policy of each website
that you visit. In addition, should you happen to initiate a transaction on a website that our Site
links to, even if you reached that site through our Site, the information that you submit to
complete that transaction becomes subject to the privacy practices of the operator of that
linked site. You should read that site’s privacy policies to understand how personal information
that is collected about you is used and protected.

Changes to Privacy Policy
From time‐to‐time, we may change our privacy practices, and this Privacy Policy, because of
changes in relevant and applicable legal or regulatory requirements, our business practices, or
in our attempts to better serve your needs and those of our other customers. Notice of such
changes to our privacy practices will be given in the manner described in the EFI Terms and
Conditions of Use and a revised Privacy Policy will be posted on the Site.

Who Can You Contact For More Information?

If you have any questions or suggestions about the Site, EFI, or our products, services, or

privacy practices, please contact us at the numbers or address given below.

Energy Federation, Inc.

Attn: Information Security Officer

40 Washington St.

Westborough, MA 01581

E-mail: infosec@efi.org

Phone: 508‐870‐2277

Acknowledgement

BY ACCESSING OR USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND,

AND CONSENT TO THE PRIVACY PRACTICES, AND TO THE USES AND DISCLOSURES OF