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Consumer Division Testimonials
 
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    UTILITY DIVISION


    We believe it is essential to encourage environmentally benign and sustainable use of our planet's limited energy and water resources. Through the distribution of resource conserving products and the provision of objective, accurate information, we strive to assist people in their efforts to use energy and water efficiently.

     

       
    energyfederation.org

    Energy Federation (EFI) strives to not only to provide good quality products at competitive prices, but to also provide outstanding service and support. The customer feedback we receive is largely positive, and when comments aren't they often help us identify areas where we can improve our online consumer initiatives, for which we are appreciative. A sampling of people's favorable impressions of us follow, all of which were unsolicited and submitted one of four ways.

    • E-Mail. Emails may be sent any time to customerservice@efi.org.
    • With Order. While placing orders online people sometimes add comments as part of the checkout process.
    • Shopzilla BizRate. After placing orders online customers are given the opportunity to complete a short independent survey from Shopzilla BizRate. These are all placed anonymously.
    • Opinion Survey. EFI's Consumer Division periodically develops online surveys through which people can contribute opinions and suggestions.

    EFI customers' current Shopzilla BizRate rating of EFI's Consumer Division's online store (energyfederation.org), along with additional customer comments, may be viewed by clicking on the BizRate Certifiation Seal to the left.

    DATE AND SOURCE COMMENT
       
    26 Jan 2008 (via BizRate)
    Anonymous
    Excellent company. Quick delivery, good selection. Prices significantly lower than others. One item was out of stock but they told me in advance and gave me an expected delivery date.
       
    22 Jan 2008 (via BizRate)
    Anonymous
    The package arrived a day early. Contents were well protected by the packing. I'll be using EFI in the future.
       
    17 Jan 2008 (with order)
    Laurence S., Kingshill, Virgin Islands
    I am delighted and will do business with you again.
       
    15 Jan 2008 (with order)
    Susan C., Juniper Hills, California
    I hope you increase your product line in the near future. Excellent stock and prices, would just like to have more to choose from.
       
    4 Jan 2008 (with order)
    Anthony L., Princeton, New Jersey
    Your choice of multiple shipping options, with info. about estimated arrival date, is one of the best I have seen anywhere. Well done.
       
    30 Dec 2007 (via BizRate)
    Anonymous
    I got my order in time for Christmas, which was tight when I ordered it so I am impressed, but I got it a day later than what was promised at the time of ordering. Other than that, you guys kick ass!
       
    25 Dec 2007 (with survey)
    Anonymous
    We cannot rely on goverment and politics to solve the energy crisis. We all have choices we can make to do our part. EFI makes these choices easy.
       
    24 Dec 2007 (via BizRate)
    Anonymous
    Normally Amazon wins out on price. Not this time! EFI rules!
       
    22 Dec 2007 (via BizRate)
    Anonymous
    I have ordered from this company before and have always been pleased.
       
    7 Dec 2007 (via BizRate)
    Anonymous
    Every company should be this good!
       
    23 Nov 2007 (with order)
    Bob S., Newton, Massachusetts
    I just spoke with your customer service rep and had told him that I would pick up this bulb in person, but now have determined that on-line ordering is less expensive due to cost of gasoline/driving.
       
    13 Nov 2007 (with survey)
    Anonymous
    I buy from you all & refer to friends. For many EFI customers, choosing to buy one of your products is a step in a new direction and your informative webste is especially helpful. I like it that you seem to weed out products with bogus claims and refuse to offer them.
       
    10 Nov 2007 (with survey)
    Anonymous
    I really love your company. The products and product selection is superb! I really appreciate how you list the amount of items remaining in stock and the country of origin on many of your products. Keep up the great work!
       
    8 Nov 2007 (with order)
    Terry G., Mount Desert, Maine
    I like your range of products and intelligent, user-friendly website!
       
    6 Nov 2007 (via BizRate)
    Anonymous
    You were the only company that managed to have the products I wanted in stock, at the right price, not requiring an absurd volume, and shipped it to me pronto. Great job!
       
    4 Nov 2007 (via BizRate)
    Anonymous
    Amazingly fast shipping.
       
    19 Oct 2007 (via BizRate)
    Anonymous
    Energy Fed is the most reasonably priced and efficient source for my particular Lights of America outdoor fixture floresent bulb replacement. I've bought in the past from EFI and they stood behind the manufacture's warrenty for lamp life with defect replacement. I highly recommend doing business with EFI. They have your best interests at heart.